Book Your Eye Exam Online - Kingsway Mall

Welcome back. To make scheduling an appointment as convenient as possible, we encourage you to use our easy online booking system. It's a simple, efficient way to choose a time that works best for you. Whether it's time for a routine check-up, updating your prescription, or addressing any new eye concerns, our team is here to provide the exceptional care you've come to expect. We look forward to seeing you soon!

 

Special Considerations When Booking an Eye Exam

  • For last-minute appointments or emergencies please call our office. Our online system has a one-hour delay.

  • Insurance coverage through Assured Income for the Severely Handicapped, Indigenous Affairs or Alberta Adult Health Benefit.…. YOU MUST CALL us because we need time to get an authorization number for your appointment.

  • You will receive an email confirmation with all your appointment details, plus a reminder text message & email.

Frequently Asked Questions about Eye Exams

 
 

  • Yes. We charge $50 + GST if you miss your appointment, or cancel the same day as your appointment. This fee will be added to your file and can be paid at the time of your next appointment. If you miss or same-day cancel your rescheduled exam, an additional $50 + GST is charged. We ask that 24-hours notice be provided to cancel or change an appointment.

  • Please arrive 5-10 minutes prior to your scheduled appointment. You are always welcome to arrive earlier and spend some time perusing our eyewear selection.

  • Being well-prepared will help your appointment go smoothly. Please bring the following:

    #1 - Alberta Health Care Number (if you do not have AHC, regular eye exam fees apply)
    #2 - Photo ID - Alberta Health Care requires a valid photo ID to be shown prior to each visit.
    #3 - If you wear contact lenses, please bring the boxes or individual lens packages if possible.
    #4 - A copy of your previous eyeglass prescription (if you are already an existing eye-bar patient, we already have your previous prescription on file).
    #5 - If you are covered by an insurance plan, please bring the appropriate coverage information.

  • A comprehensive eye exam usually takes between 20-30 minutes, however, the length of the eye exam will vary depending on what tests and services are performed. Part of the time will be spent with our staff who will run numerous preliminary tests and part of the time with the optometrist.

 
 

We Can Direct Bill Your Insurance

At Stonewire Optometry, we provide direct billing with numerous insurance providers, making the process quick and hassle-free for you. If you don't see your insurer listed below, you might need to submit your claim manually. Our in-store team has the complete list of insurers we can directly bill, so be sure to check with them during your visit.